Systems & SOPs
Documented processes, standard operating procedures and workflows that allow your business to run without you.
A structured diagnostic and implementation framework that maps your business across 6 dimensions — identifying gaps, aligning leadership, designing solutions and delivering measurable results.
Most diagnostic frameworks stop at recommendations. GAP360™ goes further — it is designed from the ground up for implementation, not just diagnosis. The methodology was developed by Dr. Sagar Burse through years of on-ground consulting with Indian MSMEs. It maps businesses across six critical dimensions — Operations, Systems, People, Process and Strategy — identifying exact gaps that cost money, time and growth. The output is not a report that sits in a drawer. It is a prioritised implementation roadmap — with SBC staying alongside your team until every gap is closed and every result is achieved.
Coverage
360° across Operations, Systems, People, Process & Strategy
Entry Point
Free 45-minute complimentary audit — no commitment required
Full Diagnostic
2–4 weeks · Detailed gap analysis · Implementation roadmap
Implementation
Hands-on execution alongside your team until results are achieved
Best For
MSMEs — Manufacturing, Trading, Distribution, Services
Our proprietary framework — every engagement moves through the same disciplined sequence, node by node, from diagnosis to sustained results.
A comprehensive 45-minute to multi-session audit across all business functions — operations, finance, HR, sales, production and management. We identify critical gaps, quantify their ₹ impact and establish the baseline from which transformation begins.
Diagnostic findings are presented to the management team in a structured alignment session. Every gap, its root cause and its estimated business impact is reviewed together — ensuring leadership is not just informed, but fully aligned on priorities before any solution is designed.
Root cause mapping of every identified gap — going beyond symptoms to understand the underlying systems, process failures and accountability breakdowns that are driving the problem. This phase produces a prioritised gap register with impact assessment.
Solution design tailored to your business context — SOPs, KRA/KPI frameworks, reporting structures, accountability systems, org redesign and process workflows. Every solution is built for adoption, not just elegance.
Hands-on execution alongside your team — not remote advisory, not email recommendations. SBC is present through the implementation, managing resistance, driving adoption and course-correcting in real time.
30-60-90 day review plans, management dashboards, performance cadences and course corrections to ensure results are sustained beyond the engagement. The goal is a business that runs on systems — not on the founder's constant presence.
Documented processes, standard operating procedures and workflows that allow your business to run without you.
Clear roles, responsibilities and performance metrics for every person in the organisation — accountability built in.
3-tier reporting hierarchy, review cadences and management dashboards that give you real-time visibility.
Managed transition — people adoption, culture shift and resistance management handled alongside your team.
Every GAP360™ engagement has defined outcome milestones — OTD improvement, attrition reduction, founder time freed.
The ultimate outcome — a business that runs on systems and people, freeing the founder to focus on growth.
Manufacturing
0% → 84%
On-Time Delivery
0%
Wastage Reduced
0 Days
Timeline
Industrial
0 Hrs/Wk
Founder Time Freed
0 Days
Accountability Built
0-Tier
Reporting Structure
Trading & Distribution
0% → 18%
Attrition Rate
0 → 22
Hiring Cycle (Days)
0 Months
Timeline
No commitment. No jargon. Just clarity on where your business stands and what needs to change.
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