When the business has outgrown the way it is run

Sales grow, but profit doesn’t keep up. Every decision still waits for the founder. Good people leave because nobody is clear on who owns what. SBC works with founder-led businesses to put in the structure that lets the business grow without the founder holding it together personally.

Signs You Need This

The founder approves almost everything

Roles overlap, and problems fall between departments

Targets exist, but nobody is measured against them

Hiring is slow and attrition is high

Work depends on a few people's memory rather than written methods

What We Do

Organisation design

A clear structure, reporting lines and decision rights.

Roles and accountability

Job clarity for every key role, and who owns which outcome.

KRAs, KPIs and performance management

Measurable targets and a review system the team actually uses.

Standard operating procedures

Written methods for business functions (HR, admin, sales, accounts).

Process & Automation Readiness

We map your processes, identify where manual work, delays and errors cost money, and prioritise what can be automated. Where tools are needed, implementation is done with technology partners.

Our Method: GAP360™

GAP360™ is SBC’s structured diagnostic and implementation framework, developed by Dr. Sagar Burse through hands-on consulting with Indian MSMEs. It maps a business across five dimensions — Operations, Systems, People, Process and Strategy — to find exactly where money, time and growth are being lost. The output isn’t a report that sits in a drawer: it’s a prioritised roadmap, with SBC staying alongside your team through implementation until each gap is closed.